F.A.Q

The Universe of Spare Parts You Can Trust

 

Why choose EGT?

Because EGT will always go an extra mile to generate your trust. Our auto parts represent affordable quality. Our dedication to partnership is unshakable. EGT strives to be a partner who is more than a vendor. We offer supervision, attention and education. Part by part, we generate your trust.
Careful preselection of reputable producers, regular and rigorous testing of EGT products, prompt reaction to problems, professional consultations and other measures to satisfy your individual needs. Attention to every detail, so that the journey can always continue, and you can enjoy cuts in costs without cuts in quality, safety and durability.  

How do you secure the quality of EGT products?

EGT production assortment is formed according to European quality standards and results of meticulous testing procedures. We collaborate only with reputable producers who adhere to OE, SAE J401, FMVSS106, FR 31302, JAV DOT and other important standards, and who are certified under ISO 9001 and ISO 1649, testifying that the auto parts can be used in original production lines of the automotive industry.

Why is EGT cheaper than other high quality auto parts brands?

Exploiting the advantages of mass economy and economizing on inessential tasks, we have put in place a business model which allowed us to master the concept of affordable quality. EGT brand represents high quality safe and durable auto parts from reputable producers for a reasonable price. With EGT, cuts in costs come without cuts in quality and safety. 

Where are EGT auto parts produced?

Producers are carefully preselected. We require manufacturers to work under the ISO 9001 and ISO 1649 standards, testifying that the auto parts can be used in original production lines of the automotive industry. The producers must also adhere to OE, SAE J401, FMVSS106, FR 31302, JAV DOT and other international standards. EGT assortment is formed from auto parts produced in the European Union, Turkey and Asia.

What is your warranty policy?

The warranty period depends on the specific product group. The warranty periods are in the region of 12 to 36 months. In some specific product categories, warranty conditions also take into account the car mileage. The warranty commitments are always fulfilled responsibly and transparently. Dedication to quality and a careful preselection of reputable producers minimize the possibility of technical problems and consumer complaints. 

What is your discount policy?

Our partners are rewarded with customized loyalty and discount programs. Prices are set according to producer base prices, market fluctuations and partnership agreements. We always go an extra mile so that you can enjoy cuts in costs without cuts in durability, safety and efficiency.

What is your payments policy?

With EGT, you have a variety of payment options to suit your preferences. You can pay for the order after the products were delivered, and you have checked if everything is in order. Long-term partners and clients enjoy customized and flexible payment terms.

Can the products be delivered to our company address?

Yes, the products can be delivered to your home, office or auto service station at a time of your convenience. Your trust is our greatest victory, therefore the products are always delivered promptly and on time. 

What is your product return policy?

EGT offers flexible product return terms. Trust in our brand is rooted in your satisfaction. For the details of our return policy, please contact your EGT consultant.